Education:

B.A., English, Trinity College, Washington, D. C.

M.A., English, Tulane University, New Orleans, Louisiana

Experience:

Technical writer with over 15 years of experience working for a major oil company, a drilling contractor, and as a communication consultant and trainer. Familiar with well and drilling data and oil and gas terminology and documentation, including maps, schematics, daily reports, logs, and well histories. Expert at preparing technical data for management and non-technical audiences and at training in report writing and presentations. Computer skills include Microsoft Office, Aldus PageMaker, ECCO Pro, and Word Perfect. Proficient at Internet research.

Consulted and trained in business and technical writing, technical documentation, facilitation, and communication skills coaching for oil, petrochemical, and utility industries. Delivered communication skills seminars. Wrote reports, video scripts, proposals, training and facilitator manuals, employee handbooks, job descriptions, and brochures.

Trained over 1,500 team members in facilitation, problem solving, process improvement, documentation, and measurement skills. Coached in writing and workplace communication to major petrochemical company engineers and technicians. Facilitated and documented plant leadership team retreats. Established an employee communication system for a major oil company. Wrote briefing papers and newsletter articles. Trained team leaders in briefing skills. Launched an innovative communication program that became the corporate model. Coached managers in program delivery. Managed a United Way campaign that exceeded the goal by 60 percent. Designed and wrote all campaign materials. Managed information centers housing technical and administrative documents. Designed and implemented a computerized system for tracking 4,000 field maps.

Prepared technical documents, including well history reports. Supervised the work of well history task writers, engineers, geologists, drafters, typists, and clerks.

Developed and wrote grant proposals. Consulted with clients to conceptualize programs conforming to government guidelines. Directed layout, proofreading, and final production. Designed and taught business and technical writing, composition, literature, human resource management, and training and development courses.

Affiliations:

Society for Technical Communication

American Society for Training and Development